The Non-Performing Loans Problem in Kenya’s Banking Sector

Nov 6, 2025 | Banking, Kenya | 0 comments

Introduction

The banking sector in Kenya plays a crucial role in supporting the country’s economic growth by facilitating trade, investment, and consumer financing. As of 2023, the industry comprises 39 commercial banks and numerous microfinance institutions, with assets totaling KSh 6.3 trillion.​ Despite robust profitability, the sector faces significant challenges from rising Non-Performing Loans (NPLs), threatening overall financial stability. This blog will discuss all about this problem!

Non-performing Loans in Kenya's Banking Sector: Current State

Non-performing loans in Kenya’s banking sector have risen alarmingly, reaching KSh 621.3 billion by the end of 2023, an increase from KSh 487.7 billion in 2022​. This rise represents 14.8% of the total loan portfolio, with specific sectors like manufacturing and construction contributing heavily to defaults. Fitch Ratings and Moody’s have downgraded their outlooks for the Kenyan banking sector due to the high levels of NPLs​.The continued rise in NPLs has forced banks to increase loan loss provisions, negatively impacting profitability. For example, the return on assets fell to 3.3% in 2023, down from 3.7% the previous year​. With these conditions, regulators and banks are pressured to find sustainable solutions to mitigate the risk of rising loan defaults.

 Inside of the Central Bank of Kenya

The Challenges

1. Rise in NPLs

The primary challenge facing Kenya’s banking sector is the sharp rise in Non-Performing Loans (NPLs). As of December 2023, NPLs had risen to KSh 621.3 billion, accounting for 14.8% of the sector’s total loan portfolio. Economic difficulties, including high inflation, increased taxes, and reduced consumer demand, have driven this increase.

2. Impact on Profitability

Another severe issue is the impact on profitability. With NPLs rising, banks have been forced to increase loan loss provisions, leading to a decline in profitability. For instance, the return on assets dropped from 3.7% in 2022 to 3.3% in 2023​. This profitability squeeze has reduced banks’ ability to expand lending, limiting their growth potential.

3. Sectoral Concentration

Additionally, sectoral concentration is a growing concern. Sectors like manufacturing and construction have seen default rates soar by 50% in 2023​. This sector-specific risk adds to the challenges, as banks are exposed to defaults in industries still struggling to recover from economic shocks.

4. Regulatory Burden

A less severe but ongoing challenge is the regulatory burden. The Central Bank of Kenya has enforced tighter lending regulations and higher capital requirements to manage risks. While necessary, these regulations have added to banks’ operational costs, limiting their risk management flexibility.

The Solution

1. Regulatory Interventions

To address the NPL problem, the Central Bank of Kenya (CBK) has tightened its monetary policies. Interest rate hikes have been introduced to curb inflation, but these measures have also strained borrowers​. In response, CBK has emphasized banks’ need for enhanced credit risk management, requiring them to adopt risk-based loan pricing models. This is intended to ensure that credit is extended more prudently and to assess borrowers’ creditworthiness better.

2. Debt Restructuring Initiatives

Some Kenyan banks have resorted to loan restructuring to accommodate struggling borrowers, particularly in high-risk sectors. This includes extending repayment periods and reducing interest rates for clients who show signs of distress. This strategy is designed to reduce the overall number of defaults while allowing businesses to recover without defaulting entirely.

3. Shifting to Government Securities

Many banks have also started increasing their investments in government securities, which are considered less risky. In 2023, central banks such as KCB and Equity Bank increased their holdings in government securities by up to 40%​. This move has provided them with safer investment alternatives and reduced the capital available for private-sector lending.

Implementation

Implementing strategies to mitigate Non-Performing Loans (NPLs) in Kenya’s banking sector has involved several steps backed by regulatory oversight and individual bank initiatives. These steps are designed to restore financial stability and minimize the risks of rising loan defaults. 

1. Risk-Based Loan Pricing
The Central Bank of Kenya (CBK) mandated the adoption of risk-based loan pricing models, where banks tailor interest rates according to the borrower’s risk profile. This ensures that high-risk borrowers pay higher interest rates, helping compensate for the elevated risks. Banks like KCB and Equity Bank have widely adopted this model, significantly reducing their exposure to risky sectors.

2. Loan Restructuring Programs
Many banks have introduced loan restructuring as a short-term relief measure. This involves extending repayment periods or lowering interest rates for struggling borrowers. For example, Equity Bank restructured a significant portion of its loan book in 2023 to help businesses in sectors like manufacturing, which were severely impacted by economic downturns.

3. Investment in Government Securities
To minimize the impact of NPLs, many Kenyan banks have shifted a more significant portion of their portfolios to safer investments like government securities. This shift has helped banks maintain profitability and liquidity. In 2023, KCB increased its investment in government bonds by 40%, allowing the bank to maintain a healthy capital buffer.

4. Strengthened Debt Collection Practices
Banks have implemented more robust debt recovery processes, including engaging debt collection agencies and setting up in-house recovery departments. These measures have been particularly effective in sectors with high default rates, such as real estate and construction.

5. Enhanced Regulatory Supervision
The CBK has intensified its supervisory role, ensuring banks comply with capital adequacy and loan provisioning requirements. By closely monitoring the implementation of risk-based loan pricing and credit management strategies, the regulator aims to maintain stability in the banking sector​.

The Results

Short-Term Impact

Despite these efforts, the NPL ratio remains high. By March 2024, NPLs had risen to 16.1% of total loans​. While loan restructuring has helped prevent a more significant crisis, profitability remains under pressure due to the elevated provisioning requirements. Banks’ return on equity and return on assets have dipped, though profitability is expected to stabilize as more risk-based lending takes effect.

Customers being served at teller counters in a bank in Kenya.

Long-Term Outlook

Fitch Ratings has expressed cautious optimism about the long-term stability of Kenya’s banking sector, citing the sector’s strong capital buffers and its ability to weather moderate asset quality deterioration. However, a full recovery is contingent upon macroeconomic improvements, including better fiscal management by the government and more stable inflation rates.

Final Remarks

Kenya’s banking sector continues to grapple with high NPLs, posing a significant challenge to profitability and credit availability. While regulatory measures and internal banking reforms are beginning to take effect, a sustainable reduction in NPLs will depend on broader economic recovery. 

Macroeconomic challenges such as high inflation, rising interest rates, and government fiscal deficits must be addressed to resolve the banking sector’s ongoing issues. Continued innovation in credit risk management and government support will be essential for ensuring long-term stability in Kenya’s financial sector.

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